Play Smart. Stay in Control with 88pct

At 88pct, responsible gaming is not a policy checkbox — it is a fundamental part of how we operate Bangladesh's premier online casino and sports betting platform. We recognise that while the vast majority of players enjoy gambling recreationally and within their means, a small number of individuals can develop harmful patterns of play. It is our duty to detect those patterns early, provide effective tools to help, and ensure that every player who needs support can access it without stigma or delay.

Our responsible gaming programme is built on four pillars: Prevention (keeping gambling fun before problems arise), Awareness (helping players recognise the early warning signs), Intervention (providing practical tools to slow down or stop play), and Support (connecting players with professional help when needed). Each of these pillars is reflected in the tools and guidance described throughout this page.

88pct is committed to the following principles without exception: we will never market aggressively to vulnerable players; we will honour all self-exclusion requests immediately and without question; we will never pressure a player to lift a deposit limit or reverse a cooling-off period before its natural expiry; and we will ensure that responsible gaming tools are always at least as prominent and easy to use as deposit or bonus features within the platform.

88pct operates strictly as an adults-only platform. You must be at least 18 years of age to register an account, make a deposit, or place any wager on 88pct. This applies to all players regardless of location within Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else across the country.

Age verification at registration: During the account registration process, all players are required to declare their date of birth. Prior to processing any withdrawal, 88pct will request identity verification (KYC) documents — including a National Identity Card (NID), passport, or other government-issued photo ID — to confirm that the player is aged 18 or above. Accounts that fail age verification will be suspended immediately, and any funds held in those accounts will be handled in accordance with our Terms & Conditions.

Protecting minors: If you are a parent or guardian and you believe a minor in your household has accessed the 88pct platform, please contact our support team immediately at [email protected]. We will act without delay to close the account and review any activity that took place. We also recommend using parental control software — such as Net Nanny, Qustodio, or your device's built-in content filtering tools — to restrict access to gambling websites on shared devices.

Problem gambling develops gradually and can be difficult to recognise in yourself, especially when gambling has been a normal part of your recreational routine. The following checklist outlines common warning signs. If you recognise three or more of these patterns in your own behaviour, we strongly encourage you to use the player tools described in Section 4 and to reach out to our support team or a professional counselling service.

88pct provides a comprehensive suite of player protection tools that you can activate at any time from within your account settings or by contacting our support team. All of these tools are available free of charge and take effect immediately upon request. There is intentionally no waiting period to activate a protection measure — only a mandatory cooling-off delay to reverse one, so that decisions to remove limits cannot be made impulsively.

Self-exclusion is the strongest protective measure available on 88pct. When you request a self-exclusion, your account is closed immediately, your access to the platform is revoked, and all marketing communications are stopped. 88pct will make every reasonable effort to ensure that a self-excluded player cannot re-register a new account during the exclusion period.

Available self-exclusion periods:

• 6 months — for players who want a meaningful break but plan to return.
• 1 year — for players who need an extended period away from gambling.
• 3 years — for players with a serious concern about their gambling habits.
• Permanent / Lifetime — for players who wish to never gamble on 88pct again. This cannot be reversed under any circumstances.

How to request self-exclusion: You can request self-exclusion at any time by contacting our support team via live chat or email at [email protected]. We will process your request immediately. Please use the subject line "Self-Exclusion Request" and include your registered account email address so we can locate and close your account without delay.

Funds at time of exclusion: Any positive balance remaining in your account at the time of self-exclusion will be returned to your registered bKash, Nagad, Rocket, or Upay wallet within 3–5 business days, subject to identity verification requirements.

Reversing a temporary exclusion: If you requested a 6-month, 1-year, or 3-year exclusion and wish to return to the platform after the exclusion period has naturally expired, you may contact our support team. We will ask you to confirm your identity and will recommend speaking with a counsellor before your account is re-activated. Re-activation is at the discretion of 88pct and may be declined if we have concerns about your wellbeing.

If you feel that gambling has become a problem for you, talking to a professional can make a significant difference. 88pct encourages all players who are struggling to reach out — both to our own support team and to qualified external organisations. The following resources are available to players in Bangladesh:

Responsible gambling starts with healthy habits. Whether you are a new player on 88pct or a long-time member, the following practical tips will help you maintain a positive and controlled relationship with gambling. These principles apply equally whether you are betting on Bangladesh Tigers cricket, playing live baccarat, spinning slots, or enjoying any other game on the platform.

If you have any questions about the responsible gaming tools available on 88pct, if you want to activate a deposit limit or cooling-off period, or if you simply want to talk to someone about your gambling, our dedicated support team is ready to help. There is no wrong reason to get in touch.

All responsible gaming requests — including self-exclusion, limit-setting, and account closure — are handled with strict confidentiality. Your request will never be shared outside of our internal responsible gaming team, and you will never be pressured to continue playing instead of taking a break.